By Tecmony
Customer Service Trends in 2025
Content Automation everywhereThe expanding role of gen AIFocus on trust + privacyKeeping the human touchProactive, enterprise-wide serviceThe Future of Customer Service How should brands balance the hype of AI in
| 13 December 2024
By Tecmony
PwC’s 2024 AI Jobs Barometer
How will AI affect jobs, skills, wages, and productivity? PwC’s 2024 AI Jobs Barometer goes beyond predictions about AI’s impact to find evidence by analysing over half a billion job
| 29 October 2024
By Tecmony
Revolutionizing Contact Centers: AI-Powered Speech and Sentiment Analytics
Artificial Intelligence (AI) is revolutionizing the business world, but have you ever wondered about the groundbreaking changes AI is bringing to call and contact centers globally? Despite technological advancements, the
| 12 September 2024
By Tecmony
How Chatbots Help Businesses Grow and Thrive?
Latest key chatbot statistics for every sector: How Chatbots Help Businesses Grow and Thrive? Content What is a chatbotChatbot statistics for every sectorAI chatbot statistics for sales and marketingChatbots in
| 19 August 2024